How to build a scalable onboarding program

With Inbar Rodan, Customer Success Enablement Group Manager @monday.com

In this episode of The CS Show we welcome Inbar Rodan, Customer Success Enablement Manager at Monday.com and former Customer Training Manager at Sisense.

Inbar shares the story of how she developed a scalable and effective user onboarding courses that cut onboarding time by 50%.

The CS Show is a podcast exploring the Content Secrets of Customer Success leaders.

We put the spotlight on content innovation, and bring you an inside look at some of the most interesting moves made by customer success teams to address growth and scale through content.

Hosts:

Dina Shatner is the co-founder and CEO of Trenario

Guy Galon is a customer success executive & thought leader