Enhancing Efficiency through Content Strategies

With Adi Janowitz, Chief Customer Officer @Hibob

On today's episode we host Adi Janowitz, Chief Customer Officer at Hibob, one of the most prominent Israeli startups. Adi is a seasoned customer success leader with vast experience.

Adi will share with us the highlights of Hibob's content strategy, which spans from classic user knowledge base, through an online community, and industry-specific content.

We'll hear how HiBob combines all of it together and subsequently what benefits they will achieve along the way.

The CS Show is a podcast exploring the Content Secrets of Customer Success leaders.

We put the spotlight on content innovation, and bring you an inside look at some of the most interesting moves made by customer success teams to address growth and scale through content.

Hosts:

Dina Shatner is the co-founder and CEO of Trenario

Guy Galon is a customer success executive & thought leader